Terms & Conditions
These Terms & Conditions govern your use of our website and the booking and use of our home salon services. By accessing our website or booking a service, you agree to these terms.
1. About Our Services
Gracious Home Salon provides professional beauty and salon services at customers' requested locations, subject to service availability and the areas we cover.
The services displayed on our website, including pricing, descriptions, availability, and photographs, may be updated from time to time.
2. Booking & Appointments
Appointments can be booked through the booking options available on our website or through our designated communication channels.
A booking is considered confirmed only after confirmation from Gracious Home Salon.
Customers are requested to provide accurate name, phone number, location, service, and appointment details.
Appointment availability depends on beautician availability, service duration, location, and scheduling.
We reserve the right to decline or reschedule a booking where necessary.
3. Home Service Location
Customers must provide an accurate and accessible service address.
Additional travel charges may apply to locations outside our standard service areas, where applicable. Any such charges will be communicated before confirmation.
The customer is responsible for ensuring that the service area is reasonably safe, clean, and suitable for the requested service.
4. Appointment Changes & Cancellations
Customers are requested to inform Gracious Home Salon as early as possible if they need to cancel or reschedule an appointment.
Cancellation, rescheduling, advance-payment, or refund conditions may vary depending on the service and booking.
Repeated late cancellations, no-shows, or last-minute changes may affect future booking availability.
5. Delays
We make reasonable efforts to arrive at the scheduled time. However, delays may occur due to traffic, weather, previous appointments, operational circumstances, or other factors beyond our reasonable control.
Customers will be informed of significant delays whenever reasonably possible.
Customers are also expected to be available at the agreed appointment time.
6. Pricing & Payments
Service prices displayed on the website are subject to change without prior notice.
The applicable price will be communicated or displayed at the time of booking.
Any additional services requested by the customer may incur additional charges.
Payment must be made through the payment methods accepted by Gracious Home Salon.
Promotional offers, discounts, and packages may have separate terms, eligibility requirements, and validity periods.
7. Service Results
Beauty and salon service results may vary from person to person depending on individual hair, skin, nail condition, previous treatments, lifestyle, and other factors.
Gracious Home Salon does not guarantee a specific cosmetic result unless expressly stated for a particular service.
Customers should provide accurate information about allergies, sensitivities, previous treatments, medications, or other relevant conditions that may affect the service.
8. Allergies & Sensitivities
Customers are responsible for informing our team about any known allergies, skin sensitivities, product reactions, or other relevant concerns before receiving a service.
A patch test may be recommended for certain services where appropriate.
Gracious Home Salon shall not be responsible for reactions arising from information that was not disclosed to our team before the service.
9. Customer Responsibilities
Customers agree to:
- Provide accurate booking and contact information.
- Be available at the confirmed appointment time.
- Provide a safe and suitable environment for home services.
- Inform the beautician of relevant allergies, sensitivities, or previous reactions.
- Treat our staff respectfully and professionally.
- Follow reasonable instructions provided before or during the service.
10. Website Content
All content on this website, including text, photographs, graphics, logos, designs, videos, and other materials, is owned by or licensed to Gracious Home Salon unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, or commercially use website content without prior written permission.
11. Accuracy of Information
We make reasonable efforts to ensure that the information provided on our website is accurate and up to date.
However, occasional errors, omissions, typographical mistakes, or outdated information may occur. We reserve the right to correct or update website content, services, pricing, and availability at any time.
12. Third-Party Links
Our website may contain links to third-party websites, payment platforms, social media accounts, or other external services.
These links are provided for convenience. Gracious Home Salon does not control or guarantee the content, availability, security, or privacy practices of third-party websites.
13. Limitation of Liability
Gracious Home Salon will take reasonable care while providing its services. However, to the extent permitted by applicable law, we shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or services.
Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.
14. Privacy
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Force Majeure
Gracious Home Salon shall not be held responsible for delays, cancellations, or inability to provide services caused by circumstances beyond reasonable control, including severe weather, natural disasters, transportation disruptions, government restrictions, emergencies, or other unforeseen events.
16. Termination or Refusal of Service
Gracious Home Salon reserves the right to refuse, cancel, or discontinue a booking or service where there is a reasonable concern regarding safety, abusive or inappropriate behaviour, fraudulent activity, or violation of these Terms & Conditions.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions or our services shall be subject to the jurisdiction of the appropriate courts.
18. Changes to These Terms
Gracious Home Salon may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated Effective Date.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms & Conditions.
19. Contact Us
For questions regarding these Terms & Conditions, bookings, or our services, please contact us through the details below.
Gracious Home Salon
Jammu & Srinagar, Jammu & Kashmir, India
Email: gracioushomesalonservices@gmail.com
Phone: +91-889-995-5427
